FAQ | Froni Nail

FAQ

How to size the nails?

About the ruler,

If you don’t have the tape ruler, you can also download ruler app to measure directly with your phone. It’s easy and quick!
For iOS, We recommend the app ‘Ruler: Measuring length’ without In-App purchase and AD.
For Android, ‘Ruler

Tips

It’s always better to size up than down so you can file away the edges for a better fit but can never add material back!
Don’t forget to check both hands – lots of times nails on one hand may be different sizes!!
The Good news is most brands sizing is consistent so if you know your tip sizes from one brand they should match ours!.

How to measure nails

How about the length and shapes of nails?

We mainly support coffin, stiletto, square, almond and oval with available length of short, medium, long and extra long.

Nail Variation

I can’t find the size option that fits my natural nail sizes?

Put your actual nail sizes into the order note.

How long can your press-on nails last?

It can last for around one month, and even longer with proper care, thank to using the premium gel polish that protects the nail from being easily faded, dulled or chipped.

Is the water-resistant coating effective?

Yes! Our water-resistant coating ensures that your nails remain stunning even in water, giving you the confidence to enjoy various activities.
Importantly, if you will have long time swimming or some competitive water sports, please drop me an order note. I will make the special coating to meet the cases.

Can I reuse the press-on nails?

Absolutely! Our press-on nails can be reused several times when using adhesive tabs. However, if glue is used without proper removal, they may be suitable for one-time use. The good news is, even with glue, they have a sticky staying power, lasting much longer—up to one month, akin to the durability you’d find at a professional nail shop.

How do I remove the press-on nails without damaging the press ons

To remove press-on nails without damaging them, follow these steps:
Materials Needed:

  • Acetone-free nail polish remover or olive or coconut oil
  • Cotton balls or pads
  • Cuticle stick or a wooden orange stick
  • Warm water

Steps:

  1. Gently Loosen Edges:
    • Start by gently loosening the edges of the press-on nails. You can use a cuticle stick or a wooden orange stick to lift the edges slightly.
  2. Soak in Warm Water:
    • Fill a bowl with warm water and soak your fingertips for 5-10 minutes. This helps to soften the adhesive.
  3. Use Nail Polish Remover or olive or coconut oil:
    • Soak a cotton ball or pad in acetone-free nail polish remover. Place the soaked cotton ball on top of the press-on nail and wrap your fingertip with aluminum foil. Repeat for each nail.
  4. Wait and Gently Rub:
    • Allow the nails to soak for another 5-10 minutes. Afterward, gently rub the press-on nails to help loosen the adhesive. If resistance is felt, re-soak the nails for a few more minutes.
  5. Remove and Clean:
    • Remove the foil and cotton balls. Gently slide or peel off the press-on nails. If there is any remaining adhesive on your natural nails, use the cuticle stick to gently scrape it off.
  6. Moisturize:
    • After removal, moisturize your natural nails and cuticles to replenish any lost moisture.

How to properly care with my press on nails?

Here are some tips on how to properly care for your press-on nails to make them last longer:

  1. Prepare your nails: Before applying press-on nails, make sure your natural nails are clean, dry, and free of any oils. Use a nail file to lightly buff your nails to create a slightly rough surface that will help the press-on nails adhere better.
  2. Apply carefully: When applying the press-on nails, make sure to apply them carefully and evenly. Press down firmly and hold each nail for a few seconds to ensure they stick properly.
  3. Avoid water soaking: Avoid getting your press-on nails wet for at least four hours after application of adhesive tabs. Early water touch can weaken the adhesive and cause the nails to lift or fall off.
  4. Use gloves: If you need to do heavy household chores or any activity that involves chemicals, wear gloves to protect your press-on nails.
  5. Be gentle: Avoid using your nails as tools or picking at them, as this can cause them to lift or break.
  6. Remove carefully: When it’s time to remove your press-on nails, soak them in warm water for a few minutes to loosen the adhesive. Then gently lift them off, using a nail file or cuticle pusher if needed, to avoid damaging your natural nails.

By following these tips, you can help your press-on nails last longer and maintain their appearance. More details see our blog HERE.

Adhesive tabs or glue?

We suggest adhesive tabs that are ultra-slim, water-persistent and time-proof sticky, thank to the new generation product, like 3M adhesive tabs. It is also easier to take off the press-on from the adhesive other than the glue that may break the press-on if you don’t peel it carefully. After the adhesive fully takes effective, it can even bear to peel the fruit and touch water for chore.

The press ons can be reused several time by applying adhesive tabs while possibly one time if you use glue without proper removal but that last much longer time even one month w

Tips

It is best to meet the water after at least 4 hours you applied the adhesive. Too long time water soaking (like hours of swimming) can also weaken it and cause the nails to lift or fall off.

To Remove Press-on Nails That Are Attached With Adhesive Tabs

1. First, apply rubbing alcohol or an alcohol-based hand sanitizer around the edges of the extensions and wait 30 seconds – This helps loosen the adhesive tabs.

2. Next, gently rock the extensions from side to side to lift them off your nail beds – You can apply more rubbing alcohol throughout the process until the press-ons come off.

3. Once they’re off, give the backs of the press-on nails a quick wipe down with rubbing alcohol to make sure you fully remove any remnants of the adhesive. This will keep them in good condition so you can reuse them.

Which countries do you support to deliver?

US, UK, Canada, EU countries, Australia, New Zealand, Japan, Singapore, Brazil, Israel

If your country is not in the list, please contact us via (email info AT froninail DOT com, or direct msg Instagram and TikTok)

How long does the order process and transit to deliver to me?

Order process for hand made, 15-20+ days for the order within 1-3 nail sets, and more days for more sets. Order process for hand painting, 15-20+ days.

Any urgent needs, please order at least two weeks, or contact us via Instagram message!

Generally, days for transit,

US, 6-9 days

Canada, 6-9 days

UK, 6-9 days

EU countries, 6-9days

Australia, New Zealand, 6-9 days

Japan, 5-7 days

Brazil, 13-26 days

Israel, 6-9 days

Holiday and peak seasons would be subjected to longer time.

The our parcel delivery status in USPS will have several phrases,

First,
Info Received – it usually lasts for around 3-5 days, which depends on your locations and USPS processing speed at that time;

Second,
In Transit – it usually lasts for around 2-3 days, which depends on your locations, some remote areas may last longer;

Third,
Out for Delivery – it usually lasts for around 1 day;

Totally, it will last for around 6-9 days to delivery to you. The time will become longer when it meets holidays or other high peak seasons, like July – August.

Under some conditions, USPS or other Post service carriers may fail to delivery, eg. when your house or apartment doesn’t have the NUMBER, which will cause them to fail to deliver according to their own policy. We will not be responsible for this failure.

Should I pay VAT under IOSS (Import One Stop Shop) if I live in EU?

Yes, if your receiving address is at EU. The VAT rate differs from country to country, ranging from 17% in Luxembourg to 27% in Hungary (eg. Germany – 19%, France – 20%). We will collect it from 1st July when you check out.

The Import One-Stop-Shop (IOSS) provides an electronic portal created to centralize the declaration and payment of VAT for distance sales of imported goods (with a value not exceeding €150) for overseas-based sellers.

The IOSS means the consumer/shopper is only charged once, at the time of purchase, so there are no surprise fees to pay when the goods are delivered, unlike current methods (DDU and some DDP solutions) where the customer will be charged the import VAT and admin fee in order to receive their shipment. The VAT rate will be the one applicable in the EU Member State where the goods are to be delivered.

Can I return my press-on nails?

Not refundable after the first 24 hours of ordering. Any custom products CAN NOT be returned and exchanged. If you wish for cancel your order, please contact us info AT froninail DOT com within 24 hours of your purchase.

What payments do you support?

Instant pay

Stripe’s debit and credit card, PayPal, Apple Pay, Google Pay.

Pay later

Afterpay

How comfortable about your press-on nails?

Our press-on nails bring about effortless comfort, thanks to the versatile nails that has resilient body to be non-brittle, and strong nail tip to be chip-proof, plus importantly ultra-slim nail rear to bring more comfort by seamlessly meet the natural nail.

ultra slim tips faq resilient tips faq

What are included in my product package?

Package includes
1. Your nails
2. Emory boards for prepping, nail files
3. Wooden stick for pushing back cuticles
4. IPA alcohol cleansing pads
5. Sheets of nail adhesive tabs and a glue

How can I activate the nails that can glow?

Some nails can glow unless a lamp or an UV flashlight activates them. You can activate them before you wear.

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